Frequently Asked Questions

How do I buy a Euroscreen® product?
Euroscreen® products are only sold to qualified dealers. Contact the Draper Europe AB sales office to find your closest dealer.

Are Euroscreen® products kept in stock?
Euroscreen® products are manufactured only by orders. The normal lead time is 1-2 weeks.

Are Euroscreen® products CE approved?
Yes.

On which side are the motor and cable attached on projection screens?
The motor and cable are as standard mounted on the left side of Euroscreen® projection screens, with the exception of the Sesame 2.0 model where the motor and cable are on the right side (facing the front of the screen).

What warranty does Draper Europe AB (manufacturer of Euroscreen®) offer?
• Euroscreen® products are covered by 2 year warranty from invoice date. The warranty is valid for any damage caused by wrong manufacturing.
• Any incorrect tampering with the screen limit will discontinue our warranty on the product.
• The warranty does not cover any damages for transport; please contact the company responsible for the transport.

Where to turn to with a complaint?
• Any complaints by end user are directed to the current dealer for the purchase.
• Draper Europe AB reserves the right to check a returned product before replacing it.

One of the most important decisions in screen selection is to determine the correct size of screen based upon the dimensions of the audience area, and the projection format(s) to be used. In some situations, these two questions yield the same answer; in others they do not and compromises must be made.
Audience Area
In determining the correct screen size in relation to the audience area, the goal is to make the screen large enough so those in the rear of the audience area can read the subject matter easily, but not so large that those in the front of the audience area have difficulty seeing the full width of the projected image.
Width
The general rule to be applied is that the screen should be of a width that is 2/3 the distance between the screen itself and the front row of the audience. Put another way, the closest people should be 1.5 times the width of the screen away. If the audience is large in number the rule is that the screen width should be the total distance divided by five.
Ceiling Height
The bottom of the viewing area should be approximately 100-120 cm above the floor in a room with a level floor and several rows of seats. In rooms with theatre seating or only one or two rows, such as a home theatre, the bottom of the screen should usually be 60-90 cm above the floor. Try to make sure that the lower part of the screen will be visible from all seats. Extra drop may be required to position the viewing area at a comfortable viewing level in a room with a high ceiling.
Height
Screen height is generally determined by the width of the screen and the projection formats to be used.
Projection Format
Once you have determined the correct size of screen for the audience area, that size may be modified based upon the type(s) of projection equipment to be used. If the screen will only be used with one type of projector, it is easy to determine exact screen dimensions based upon the projection format of that projector. Projection formats are expressed in terms of aspect ratio, which is the relationship of the width of the projected image to its height; 4:3, 16:10, 16:9, 2.35:1.

What is gain?
Gain is a measure of brightness and a “real-world” comparison is with a matt white projection screen. Most matt white screens have a fairly uniform light distribution pattern with gain of approximately 1.0. Screens that appear brighter on axis are concentrating reflected light in a narrower area: the gain may be 2.5 on axis but 0.5 at 60° to the side. With today’s brighter, high output projectors, gain is not as important as it once was because the screen no longer has to make up for a lack of projector brightness. Other factors such as color contrast and accuracy, uniformity, reproduction of black and the ability to perform with more ambient light in the audience area, are equally important.

What is Tab Tension?
Projection screens with Tab Tension have a tensioning function with a wire running from end of bottom dowel to the top of the screen. Tab Tension screens are manufactured with a stretchable surface, and the possibility to adjust the flatness of the surface provides a perfectly flat viewing surface for years and years. Tab Tension screens are popular for conference applications where high technology Short Throw projectors are common and among home theatre enthusiasts where full HD projectors are used.

Euroscreen® Tab Tension projection screens with black borders have 30 cm black drop as standard.

How to maintenance and clean a projection screen?
• To protect a screen when not in use, store it in the fully retracted position.
• Do not install the screen close to a heat source.
• To clean the screen surface carefully use only neutral cleaning as water and soap. Stains like paint or ink might be impossible to remove, however contact our sales office for advice.

The difference between a white and a grey screen surface?
As a general rule a white screen surface is used when most of the surrounding lightscan be blocked out. The white areas of the projected image are shown as truly white, and the colours are authentically reflected on the screen surface.
However, in many cases it can be difficult to block out all surrounding light, and therefore a grey screen surface might be a better choice. A light grey screen surface enhance the darker image areas even when light sources tend to make it lighter, and a better contrast between colours and black/white is perceived.